
Crunching the Loyalty Numbers
How to Calculate Loyalty Program ROI
Owen Stoneking /

Mastering the Menu of Loyalty
Why Loyalty Matters for Restaurants of All Sizes
Owen Stoneking /

The ~Progressive~ Future of Mobile Apps
The growing prominence of PWAs over of native apps
Owen Stoneking /

Leveling Up Loyalty
How free-to-play games can inform brand engagement & monetization strategies
Owen Stoneking /

Leveraging Loot Boxes for Brand Loyalty Rewards
A game changing strategy
Owen Stoneking /

From Mass Markets to Mass Customization
Marketing & commerce have reached an inflection point
Owen Stoneking /

The Next Generation of Brand Loyalty Won’t Be Called “Loyalty”
It will just be a part of doing business
Owen Stoneking /

What Do Shipping Containers and NFTs Have in Common?
More than you might think
Owen Stoneking /

AI & Personalization for Brand Loyalty
The evolution of data-driven marketing
Owen Stoneking /

Why Loyalty is a Secret Weapon During a Downturn
Customer retention is far cheaper than acquisition
Owen Stoneking /